Customer Experience (EPM)
Direct Telephone support any time of the day for issues and customer service.
How do I pay ?
Once registered your account will be debited only when you charge
Register your details with our app, which has a secure and protected payment service. Just log in and enter your payment preference so you are set up to go.
The EV Driver app also shows the nearest available charging stations, cost of charge and type.
Purchase an EV Driver RFID Fob
If you prefer to use RFID you can order one of our very handy key fobs - give us a call on 01394 799 799 and pay over the phone or use PayPal button below. Please note, you must be registered on the EV Driver network with a payment method in place in order for an RFID fob to programmed accordingly.
Only £8 each
How do I find charge points?
Go to map in the App on your phone. Either you are at a charger or you need to find that charger, or you are planning your route. The map will show those near you, or you can use the search icon to search the area you need.
Once you have found a suitable charging station select the icon shown. If the station is available to use the icon will feature a green tick icon, however if unavailable it will show a red cross.
How to charge my car?
Just plug in the lead to your car and the charge unit, then follow easy steps to charge by holding your key fob where directed or following the instructions on your phone.
If you have any issues do call the 24/7 customer helpline and they would be happy to help you.
How long does it take?
This will depend on the size of your on-board charger and the type of charge unit, most of our AC units are 22kw dual sockets and the DC rapid chargers are 50kw. So if your car can charge at 22kw AC it will take 1 hour to gain 22kw*.
*This will depend on the state of charge of your car at the time. More detailed information regarding charge rates of cars can be found at ZapMap’s very informative site.
Get a home charge unit?
We also supply and install home and workplace charge units under the OLEV scheme, to ensure you are always fully charged.
Call us on 01394 799 799 to find out more.
The EV Network
EV Driver's highly experienced team have not reinvented the wheel, we have combined the best products on the market with the smartest software system to create a truly superior network.
EV Driver is building a robust Europe wide-network with its carefully selected technologies.
We're up to date, compliant and ready to care for your data.
Please, grab our policy document from the link on the right or give us a call if you have any questions.
Windows and non- iPhone/Android phone users
If you are a windows phone or non- iPhone/Android phone user, please, fill out the below form and we will be in touch to dicuss how we can continue to work with you or start to work with you. We believe in a never stranded philosophy and hence, aim to continue to support you.